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Happy Head Direct-to-Consumer Telehealth

39% Lower Cost Per Acquisition

A nine-month rebuild of a fragmented Meta account into a creative-led system

Happy Head had built a respectable in-house creative operation and hit a ceiling. We took full ownership of creative and media and rebuilt the account.

39%

Lower cost per acquisition

2.7x

Higher click-through rate

44%

Lower ad spend

What they were up against

The challenge

A portfolio stuck on statics

74% static images, over-indexed on product-focused creative, with the occasional video too high-production to stop a scroll.

An account running on fatigue

CPAs were climbing while a small set of ads had been carrying the account for months.

No loop between data and creative

Performance data and creative production had no path back to each other.

What we built

The approach

01

Finding the signal

Testing at volume surfaced three things: lead with the ingredient story, assume an informed audience, choose emotional hooks over rational pitches.

02

Restructuring the account

A fragmented structure became three campaigns with their own CPA targets: evergreen, bottom-funnel retargeting, testing.

03

Scaling the supply chain

35 ads across 8–9 concepts a month, delivered bi-weekly. Two-thirds iterations on proven winners, one-third net-new.

04

Testing without the reset

Concepts competed in one funded ad set, skipping the 14-day re-learning penalty. Losers were cut at 20–30% over target.

The finding

The testing campaign started beating the winners.

With enough distinct creative in the system, unproven concepts sometimes outperformed the proven evergreen ads on CPA. That is not a fluke. It is what a learning loop looks like when it finally has enough to learn from.

What it produced

The impact

39%

Lower cost per purchase

From $537 to $328.

2.7x

Higher outbound CTR

From 0.39% to 1.06%.

44%

Less ad spend

With purchases down only 8%.

36%

More creative diversity

Creative Diversity Score™ from 68.8 to 93.8.

Across nine months, bottom-funnel retargeting hit its sub-$200 CPA target every month after the restructure, and the testing campaign has stayed under its $400 target since October.

Creative Diversity Score (CDS) is Ready Set’s proprietary framework for benchmarking creative diversification.

Keep reading

Other brands, same system.

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